These terms govern your use of THORT.AI's consultancy services, AI chat assistant, and website. Please read them carefully.
Clear and reasonable
Service standards
Clear expectations
Effective Date: January 2025
Last Updated: January 2025
Questions about these terms? Contact us at oscar@thort.ai
By accessing and using the THORT.AI website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms apply to all users of our website and services
By using our AI chat assistant or booking consultations, you agree to these terms
We may update these terms from time to time with notice
Continued use after updates constitutes acceptance of new terms
THORT.AI provides AI and software consultancy services, including:
AI strategy and implementation guidance
Software development consulting
Technology architecture advice
Digital transformation planning
24/7 AI-powered business consultation
Personalized advice based on your business needs
Educational content and resources
Connection to human consultants when needed
Online scheduling for consultation appointments
Calendar integration and management
Automated reminders and communications
All services are provided subject to availability and our professional judgment.
You agree to use our services responsibly and in accordance with these terms:
Seeking legitimate business advice and consultation
Using our AI chat assistant for business-related inquiries
Booking and attending consultation sessions
Accessing educational content and resources
Attempting to reverse engineer or compromise our AI systems
Sharing inappropriate, offensive, or illegal content through our chat
Using our services for commercial espionage or competitive intelligence
Overwhelming our systems with excessive automated requests
Misrepresenting your identity or business situation
Consequences:
Violation of these terms may result in suspension or termination of access to our services.
Our AI chat assistant is designed to provide helpful business guidance, but please note:
AI responses are generated automatically and may not always be accurate
The AI cannot replace professional legal, financial, or regulatory advice
Responses are based on general business knowledge, not specific expertise
The AI may not have access to the most current information
For critical business decisions, always consult qualified professionals
Our human consultants provide expert advice beyond AI capabilities
We recommend validating AI suggestions with additional research
Specific legal, compliance, or financial matters require specialist advice
No Warranty:
We provide our AI assistant "as is" without warranties of accuracy or completeness.
All website content, designs, and materials are owned by THORT.AI
Our proprietary methodologies and frameworks are protected intellectual property
You may not reproduce or distribute our content without permission
Consultation materials provided to you remain our intellectual property unless otherwise agreed
You retain ownership of information you share with us during consultations
By using our services, you grant us permission to use your information to provide services
We may use anonymized insights from consultations to improve our services
Confidential information will be protected according to our privacy policy
Do not share content that infringes on others' intellectual property rights
Respect confidentiality of information shared in group sessions or materials
Consultation rates are clearly displayed during the booking process
Payment is required at the time of booking unless otherwise arranged
All prices are in GBP and include applicable taxes
We accept major credit cards and bank transfers for larger engagements
Cancellations made 24+ hours in advance: Full refund
Cancellations made less than 24 hours: 50% refund
No-shows without notice: No refund
Emergency cancellations will be considered on a case-by-case basis
Larger projects require separate agreements with detailed scope and terms
Payment schedules for projects will be agreed upon in advance
Additional work beyond agreed scope requires approval and additional payment
Billing disputes must be raised within 30 days of the invoice date
We will work in good faith to resolve any payment or service issues
We take your business confidentiality seriously:
All consultation content is treated as confidential information
We do not share your specific business details with third parties
Our team is bound by professional confidentiality agreements
Technical information about your systems or processes is protected
Do not share sensitive information in publicly accessible areas
Be mindful of what you share through our AI chat assistant
For highly sensitive discussions, request a confidential consultation
Inform us if information shared requires special handling
We may be required to disclose information if legally compelled
General business insights may be used anonymously to improve our services
Public information shared during consultations is not considered confidential
Our services are advisory in nature and do not guarantee business outcomes
We are not liable for decisions you make based on our advice
Technology implementations may involve inherent risks beyond our control
Market conditions and external factors may affect the success of our recommendations
Our total liability is limited to the amount paid for the specific service
We are not liable for indirect, consequential, or punitive damages
Business losses, lost profits, or opportunity costs are excluded from liability
Force majeure events (natural disasters, pandemics, etc.) are excluded
We maintain professional indemnity insurance appropriate to our services
Our advice is provided in good faith based on available information
We will correct errors or provide additional guidance when issues arise
You may stop using our services at any time
Outstanding payments for completed services remain due
You may request deletion of your data subject to our retention policies
Ongoing project work will be concluded according to existing agreements
We may terminate access for violation of these terms
We reserve the right to refuse service to anyone
Reasonable notice will be provided except for serious violations
Refunds for terminated services will be provided on a pro-rata basis
Access to our AI chat assistant and booking system will cease
Confidentiality obligations continue after termination
Outstanding invoices remain due and payable
You must cease use of any proprietary materials provided
These terms are governed by the laws of England and Wales
UK courts have exclusive jurisdiction over any disputes
We will attempt to resolve disputes through good faith negotiation first
Mediation may be considered before formal legal proceedings
Most issues can be resolved through direct communication
Contact us at oscar@thort.ai for dispute resolution
We aim to respond to all concerns within 5 business days
Formal legal action should be a last resort
Our services comply with UK business and data protection laws
We maintain appropriate business licenses and professional standards
International clients are subject to these terms regardless of their location
If you have any questions about these terms of service or need clarification on any point, please contact us:
Email: oscar@thort.ai
Phone: +44 7493 626754
Address: 104 Warton Street, Lytham, FY8 5HA, United Kingdom